RELIANCE MISSION & VALUES
Sometimes being different is a good thing! From 1932 Harold C, Miller started Reliance Fuels in Toledo, Ohio which still stands over 85 years later, his goal was to always stand apart from the competition. Now over 85 yrs. later, we are proud to say we’re still committed to his vision! So, what really makes Reliance different than all the other companies out there? We’re happy to share our mission and values and pledge to exceed your expectations.
We Truly Know Our Customers
All too often, as businesses grow they tend to lose sight of what is truly important – really understanding the needs of the customers being serviced. Since the very beginning, we’ve held true to the ideal that our customers are more than just a name on and invoice, they are or greatest resource. If it weren’t for your continued loyalty, Reliance never would have grown to the size we are today. Our goal is that our customers view our employees, from the trucks to our headquarters as trusted friends.
Reliance Does Everything Possible To Ensure You Have Propane When You Need It
Having provided propane to homes, businesses and industrial clients for over decades, we have a true understanding of our obligations to you. We’ve gone to great lengths to ensure you will never run out of propane by offering ongoing convenient propane deliveries, always noting on your receipt how much propane you have in your tank when we leave. Also, we’ve made it very easy for you to contact us if you have any questions regarding your propane usage and will be happy to schedule an emergency deliver if you’re ever in need.
Reliance Makes Propane Affordable
We understand customers have a choice when it comes to their utilities, that is why we continually do our best to ensure our propane is the most affordable solution to power you home. When it comes to payment, we’ve also made it as convenient as possible to pay your propane bill online.
Our Employees Consistently Go Above & Beyond – Because You Deserve It
We love receiving feedback from our customers, whether it be high praise for going the extra mile or constructive comments intended to help us better serve you. Reliance is also proud of the initiative our employees show in times of unexpected crisis. We’re more than a “9-5” business available with 24/7 emergency service. Without a doubt you have always have been, and will continue to be our Number One Priority!
Contact us at 419.473.1374 and discover for yourself the Reliance difference.